Faiz Lo graduated from the City University of Hong Kong with a Master of Social Work and the Chinese University of Hong Kong with a Master of Social Science, and is currently studying for the Master of Education in Developmental Psychology at the University of Toronto.

Before moving to Canada in 2022, Faiz worked as a childcare worker in children dormitory in Hong Kong for many years, providing developmental education, emotional support, and psychological counseling for children and youth with special needs and complex backgrounds. He also worked as a family social worker in a non-profit organization, handling casework. After moving to Canada, he became a registered social worker in Ontario, providing psychological counseling services to children, youth, and adults. He also provides community support services in the community organization, serving as an instructor in child therapy groups, and adult and elder learning programs.

Over the past fifteen years, Faiz has traveled to over one hundred countries around the world, reflecting on the importance of life and the relationship between people and society. In the social work studies, in addition to therapies, such as Behavioral Therapy and Cognitive Therapy, he also studied the postmodern therapies, such as Narrative Therapy, Existential Psychotherapy, and Expressive Arts Therapy, which are helpful for issues such as anxiety, depression, self-worth, interpersonal relationships, and emotional management. Through various experiences and learning in life, he found that individuals themselves are the experts in problem solving and the authors of their own lives. He hopes to walk with clients and works with them to regain autonomy in their lives.